Independent water advisory

For water decisions that matter

Finding solutions where others find complexity.

Pallant Consulting occupies a distinctive position in the UK water market between the operational experts who deliver water services and the regulators and market bodies that govern them.

Pallant Consulting works with large water users, NAV operators, wholesalers and businesses across the water sector supply chain at the moments where getting water wrong carries real consequences.

Areas of expertise


Water Sector Regulatory Advisory

Independent regulatory and market advisory for large water users, wholesalers and regulators. Covering how the Business Retail Market works, how it's evolving and what that means for your next decision.

This extends to water efficiency and demand management: understanding which interventions genuinely change behaviour and which simply move risk around. We can introduce you to other expert consultants for the delivery and implementation of water efficiency programmes.

  • Business Retail Market advisory, including navigating Ofwat's evolving framework and market reform

  • Policy advisory support for regulators and wholesalers


Independent Water Regulation, Compliance and Disputes

Independent expert verification, compliance review and dispute support for the Business Retail Market. Impartial, evidence-based and free of commercial interest.

  • Self-Certification verification to Ofwat and MOSL

  • Compliance review against licence conditions

  • Independent expert support for business customers in market disputes

About


Pallant Consulting provides independent regulatory and market advisory for large business water users, wholesalers, regulators and NAV operators – at the moments where getting water wrong carries real consequences.

Founded by Neil Pendle, former CEO and founder of Waterscan, current Non-Executive Director at Waterscan, and former Non-Executive Director at MOSL. Over the last 30 years, he has built and led a business through three decades of change in one of the UK's most regulated markets.

Close-up of a smiling man who is Neil Pendle with short, grey hair, wearing a white dress shirt with a light blue collar, in an indoor setting.
Close-up of a smiling man who is Neil Pendle with short, grey hair, wearing a white dress shirt with a light blue collar, in an indoor setting.

“The water sector has never been more challenging to navigate.
Or more critical to get right”

Why Pallant Consulting

Finding solutions where others find complexity.

01

Unrivalled credibility on market and regulatory intelligence

02

Recognised independent expert status on existing Self-Supply licences

03

Established working relationships with regulatory authorities including Ofwat and MOSL

04

Deep understanding of how large business water users make decisions

Independent and transparent by design, Pallant Consulting has no delivery, technology or retail interests. Every interest is disclosed and recommendations are based on evidence rather than assumptions. Most importantly, we’re willing to say what others won’t – including when a proposed course of action simply won’t work.

Have a water decision to make?

If water risk, regulatory complexity or market disputes are on your agenda, our independent expertise can help you understand the issues and work through potential solutions.